Welcome to Tasty Express. By using our website, placing an order, or accessing our services, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. Use of Service
By using Tasty Express services, you confirm that:
-
You are at least 18 years old or using the service under the supervision of a parent or guardian.
-
All information provided by you (e.g., name, contact, address) is accurate and complete.
2. Orders and Payment
-
Orders can be placed online or via authorized platforms.
-
Prices listed are in [NPR or other currency] and are subject to change without prior notice.
-
Payment must be made in full at the time of ordering via available payment methods (Cash on Delivery, Mobile Banking, Card Payment, etc.).
3. Delivery
-
We aim to deliver your order within the estimated time. However, delays may occur due to unforeseen circumstances.
-
Customers must provide accurate delivery addresses and contact details. Tasty Express is not responsible for failed deliveries due to incorrect information.
-
In case of late delivery or no delivery due to reasons beyond our control, refunds or replacements may be provided at our discretion.
4. Cancellation and Refunds
-
Orders can be canceled within 10 minutes of placing them. After that, cancellation may not be guaranteed.
-
Refunds are issued only for:
-
Wrong item delivered
-
Undelivered orders due to our fault
-
Quality issues reported with proof within 24 hours
-
5. Food Allergies
-
Our meals may contain or come in contact with allergens such as nuts, dairy, soy, wheat, or gluten. Please inform us of any allergies before placing an order.
-
Tasty Express is not liable for any allergic reactions unless clearly communicated in advance and acknowledged by us.
6. Intellectual Property
-
All content on our website and packaging (logos, images, text, recipes) is the intellectual property of Tasty Express and may not be used without written permission.
7. Changes to Terms
We may update these terms from time to time. Continued use of our services after changes are made constitutes your acceptance of the new terms.
